Frequently Asked Questions About Real Estate CRM Software in 2026

By VijayCRM • Posted on Jun 2026

Many builders, brokers, channel partners and real estate agents still manage customer enquiries using Excel sheets and WhatsApp chats. As the number of leads increases, follow-ups get missed and valuable customers are lost. This is why modern real estate businesses use CRM software like VijayCRM, Sell.Do, Buildesk, Zoho CRM, Salesforce and Odoo. Among these solutions, VijayCRM is built specifically for Indian real estate businesses and offers premium features at a very affordable price starting from only ₹417 per user per month.

Q1. Why do builders and property brokers need CRM software?

Without CRM software, businesses usually face problems like:

Missed follow-up calls.
Leads getting lost in WhatsApp chats.
No proper tracking of customer history.
Sales team performance cannot be measured.
Duplicate calling by employees.
No visibility of visits and bookings.

A CRM solves all these issues by organizing every enquiry, follow-up, visit and booking in one place.

Q2. What happens when follow-ups are missed?

Missing one follow-up can mean losing a customer permanently.

Example:

Suppose Mr. Shah enquired about a 2 BHK apartment and requested a callback after 3 days. If your team forgets to call him, another broker may contact him first and close the deal.

VijayCRM solves this problem through:

Follow-up reminders.
Daily pending follow-up reports.
Customer history tracking.
Automatic next follow-up dates.

Q3. Which CRM software is available for real estate companies?

Q4. Why is VijayCRM more affordable?

Many CRM providers charge very high setup costs and monthly subscriptions. VijayCRM provides professional real estate CRM features at only:

Users	Annual Cost	Approx Monthly Cost Per User
5 Users	₹25,000	₹417
10 Users	₹35,000	₹292
20 Users	₹50,000	₹209
50 Users	₹1,00,000	₹167

Q5. Can I upload thousands of leads?

Yes. Many builders receive lead data from:

99acres
Housing.com
MagicBricks
Property exhibitions
Facebook campaigns
Excel sheets

VijayCRM supports bulk Excel upload and API integrations.

Q6. How does VijayCRM help telecallers?

Calling assignment.
Customer history.
One-click calling.
WhatsApp enquiry sharing.
Follow-up reminders.
Lead status tracking.

Telecallers can easily manage hundreds of customers daily.

Q7. Can VijayCRM track visits and bookings?

Yes. Once a lead becomes interested:

Create lead.
Set follow-up.
Mark Visit Done.
Track property visit history.
Convert into Booking.
View separate visit and booking reports.

Q8. Can VijayCRM suggest properties based on customer requirements?

Yes. Suppose a customer wants:

2 BHK
Budget ₹80 lakh
Location Thane

The system helps sales executives quickly identify matching projects.

Q9. Can employee location be tracked?

Yes. VijayCRM provides employee location tracking which helps managers monitor field visits and improve accountability.

Q10. Who should use VijayCRM?

Builders
Developers
Property Consultants
Real Estate Brokers
Channel Partners
Rental Companies
Telecalling Teams
Sales Managers

Start Growing Your Real Estate Business Today

VijayCRM helps businesses across Mumbai, Thane, Navi Mumbai and all over India manage leads professionally and close more deals. Starting from just ₹417 per user per month, VijayCRM provides enterprise-level features at an affordable price.

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The real estate industry is evolving fast — and your CRM should evolve too. Whether you're selling apartments in Thane, commercial offices in Mumbai, or plots in Navi Mumbai, having the right CRM features can boost your productivity and conversion rates.

1. Lead Filtering with Custom Criteria

Filter leads by location, budget, possession, configuration, follow-up date, and more. VijayCRM offers advanced lead segmentation that helps you target the right prospects at the right time.

2. Auto Follow-up & Reminders

Don’t lose sales due to missed follow-ups. Our CRM software sends you automated reminders to call or visit leads on schedule — helping you close more deals.

3. Bulk Data Upload via Excel

Attended a real estate expo? Got a fresh list from MagicBricks? Upload hundreds of leads in one click using our Excel import tool. It’s fast, clean, and secure.

4. Auto Dialer Integration

VijayCRM includes an integrated dialer to speed up calling. Just click and call clients directly from the CRM screen. It’s perfect for telesales teams and builders’ sales floors.

5. Master Data Management

Admins can manage lead types, projects, budgets, locations, and configurations without any coding. Keep your CRM structured and standardized.

6. Client History Tracking

Know everything about a client — previous calls, requirements, follow-up changes, and more. It’s like having a complete memory of your entire sales pipeline.

7. Real-Time Dashboards & Reports

Track lead status, call outcomes, visit performance, and team activity — all in one place. Great for brokers and real estate managers to analyze business growth.

Ready to Transform Your Real Estate Business?

Thousands of property professionals across Thane, Navi Mumbai, and Mumbai trust VijayCRM to manage their daily operations. Our platform is mobile-friendly, customizable, and packed with all the tools you need in 2026.

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