Features of VijayCRM

VijayCRM is a complete Real Estate CRM Software designed for builders, developers, channel partners, brokers and property consultants. From enquiry generation to booking closure, VijayCRM manages the complete sales process in one platform.


Complete Workflow of VijayCRM

VijayCRM follows the complete customer journey from enquiry to booking.

Step 1: Lead Collection

Leads can automatically enter VijayCRM through APIs from property portals such as:

  • 99acres
  • MagicBricks
  • Housing.com
  • Website enquiries
  • Facebook campaigns
  • Google Ads
  • Excel uploads
Real Example

Suppose your company receives 300 enquiries from 99acres and 150 enquiries from Facebook Ads. VijayCRM stores all enquiries automatically without manual entry.


Step 2: Calling and WhatsApp Communication

Employees can immediately contact customers using calling and WhatsApp options.

  • One-click calling
  • WhatsApp enquiry sharing
  • Telecaller assignment
  • Bulk lead allocation
Real Example

Telecaller A receives Borivali leads while Telecaller B handles Thane enquiries.


Step 3: Enquiry Becomes Lead

If the customer shows interest, an enquiry can be converted into a lead.

The most important field is the Follow-Up Date.

On the selected date, VijayCRM reminds employees about pending customers.

Real Example

If Mr. Sharma asks for a callback after three days, the system automatically reminds the employee on that date.


Step 4: Four Actions Available on Lead

  • Update
  • Visit Done
  • Booking
  • Quotation
Quotation Feature

Useful for resale properties. Employees can generate quotations quickly based on customer requirements.


Step 5: Follow-Up and Visit Management

Employees can continuously update remarks after every discussion.

If the customer visits the property, the Visit Done form captures additional information.

When booking is completed, existing customer information is automatically displayed and employees only need to enter booking details.

Real Example

A customer who visited Lodha Crown can later proceed to booking without entering all details again.


Step 6: Separate Visit and Booking Pages

Managers can easily track:

  • Visited customers
  • Booked customers
  • Conversion ratios
  • Employee performance

Step 7: Property Suggestion System

VijayCRM suggests suitable properties according to customer requirements.

Real Example

If a customer requires:

  • 2 BHK
  • Budget ₹90 Lakhs
  • Location: Thane

The system can suggest matching projects immediately.


Step 8: Complete Customer History

Every interaction is stored permanently:

  • Calls
  • Remarks
  • Follow-ups
  • Visits
  • Bookings
  • Quotation details
Real Example

Even after six months, employees can see the customer's entire journey.


Step 9: Employee Location Tracking

Managers can track field employees and monitor daily movements.

Useful For
  • Site visits
  • Field sales teams
  • Relationship managers
  • Collection executives

Step 10: Powerful Filter System

Almost every page provides advanced filters.

Employees can search using combinations of:

  • Location
  • Budget
  • Project
  • Lead Type
  • Employee
  • Status
  • Source
  • Date Range
  • Customer Name
  • Mobile Number

Why Real Estate Companies Choose VijayCRM

  • Affordable pricing
  • Easy to use
  • Designed specifically for real estate businesses
  • Supports Mumbai, Navi Mumbai, Thane and customers across India
  • Cloud based access
  • Multi-user support
  • Fast implementation

Main Features

  • Lead Generation & Capturing: Collect leads from walk-ins, portals, websites, or Excel uploads.
  • Advanced Lead Filtering: Filter by budget, location, possession, caller, lead type, and more.
  • Auto Assignment: Assign leads automatically to telecallers or sales team members.
  • Follow-Up Tracking: Set follow-up reminders with notes and track client interactions.
  • Visit Management: Record and schedule property visits with clients.
  • Booking Tracker: Log final bookings and payments in one place.
  • Property Suggestion System: Get intelligent property suggestions based on client needs.
  • Master Setup Controls: Manage lead types, project names, locations, and budget ranges.
  • Bulk Excel Upload: Import hundreds of leads instantly from Excel files.
  • Automatic Dialer: Use the auto-dialer for fast calling and better conversions.
  • Client History: View all past interactions with clients in a single click.
  • Business Dashboard: See lead performance, conversion rates, and team analytics.

Flexible & Scalable

Whether you're a small real estate firm or a growing enterprise, VijayCRM adapts to your needs. You can even request custom features that fit your sales workflow.

Accessible Anywhere

VijayCRM is fully web-based, so you can access it from any device – laptop, tablet, or mobile – whether you're in the office or on the field.

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